Car-Mart’s Accident Protection Plan is designed to cancel the remaining balance on your vehicle in the event of a total loss. The Accident Protection Plan is purchased at the time of sale.

Once you report a total loss or theft of your vehicle to America’s Car-Mart, we will ask you to provide details of the incident, insurance information, a police report, the vehicle’s location, and pictures of the vehicle. The Claims team will then work with you and the at-fault insurance (if any is involved) to obtain the best settlement possible for you.

You will be required to provide your insurance information, a police or theft report, the location of your vehicle, and pictures of the vehicle.

Your Accident Protection Plan claim will not automatically be approved by America’s Car-Mart. Your documents will need to be reviewed by the Claims team to determine if your claim is approved.

Accident Protection Plan claims are not automatically approved. All documentation will need to be reviewed by the Claims team to determine if your claim is approved.

You will not be entitled to the insurance proceeds, unless the insurance proceeds are greater than the payoff amount of your account. Insurance proceeds on a total loss will be applied to the outstanding balance on the account. If your insurance settlement pays more than your remaining balance on the vehicle, you will receive the difference.

You must turn over possession of the vehicle to the insurance company or America’s Car-Mart for an Accident Protection Plan claim to be approved and any outstanding balance canceled. In the event that the insurance proceeds for an owner retained settlement is greater than the amount owed, you may retain the vehicle.

You are required to file a theft report and provide a copy of the report to the Claims team. We do ask for a 21-day waiting period for the vehicle to be located or recovered before we are able to fully process the Accident Protection Plan.

In the event of a fire, the fire department and police must be contacted and a copy of the fire/police report must be provided to America’s Car-Mart.

Use of the vehicle for primarily commercial use is not covered by the Accident Protection Plan contract. If you are using the vehicle for delivery services such as Uber, Lyft, BiteSquad, etc., you need to carry a separate commercial use policy.

We do not have a waiting period for a new purchase because we understand that everyone needs reliable transportation and needs to get to work, school, etc. on a daily basis. Contact your local America’s Car-Mart location to discuss your options.